Federal Human Services Minister Chris Bowen has released a discussion paper to engage industry on better ways of providing government payment and information delivery systems.

Better Dealings with Government: Innovation in Payments and Information Services aims to promote collaboration with industry on government payment and information delivery systems.

This discussion paper is part of broader service delivery reform and will help shape the Government's vision for payment and information delivery systems and services over the next five to ten years.

Better Dealings with Government: Innovation in Payments and Information Services outlines the strategic environment for payment delivery reform and invites comments and proposals on:

• New service opportunities made possible by technical and commercial developments;
• New payment platforms to support a range of payment services;
• New collaborative arrangements between the public and private sectors to extend current government services (such as Centrelink's voluntary bill-paying service) to a wider service provider and customer base;
• Ways of improving the collection and sharing of information between government agencies while minimising the impact on privacy; and
• Ways of making the customer's dealings with government more useful, including by improving their access to and use of personal information held by government.

17 September, 2009